Effective Date: 06/01/2025    Revised Effective Date: 10/26/2025

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Governing Law:

 

This Privacy Policy is governed by the laws of the State of Texas, United States. If you are located outside the United States, please note that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.
 

Welcome to TCTELA ("we," "our," "us"). Your privacy is important to us. This policy outlines how we collect, use, retain, and protect your information when you visit tctela.org and interact with our services.

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Information We Collect:

We use Configio to collect and manage user data, including but not limited to:

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• Personal identifiers (name, email, phone number, etc.)

• Payment and billing details (for purchases or event registrations)

• Website usage and interaction data​                                                                                             

 

How We Use Your Data:

Your information helps us:

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• Provide and improve our services

• Manage event registrations and memberships

• Process payments securely

• Communicate important updates​

 

Data Retention & Security:

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. For example, membership records are generally retained for up to seven (7) years after expiration, unless a longer retention period is required by law. Configio ensures data security with encrypted storage and access controls.

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Your Rights & Choices:

 

Depending on your location, you may have rights under applicable privacy laws, including the right to:

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• Request access to, correction of, or deletion of your data

• Opt out of promotional communications

• Restrict certain processing activities​

• Access the personal information we hold about you

• Request corrections or updates to your information

• Request deletion of your information, subject to legal and contractual obligations

• Opt out of certain communications or data uses

 

​To exercise these rights, please contact us at info@tctela.org. We will respond to verified requests within 30 days or as required by applicable law

 

Third-Party Service Providers:
 

In addition to Configio, we may share limited personal information with trusted third-party vendors who assist us in delivering services to our members.

 

These vendors may include:
•     Payment processors and event registration platforms such as MapDynamics and Configio, which             securely handle payment information and event-related data.
•     Email communication services that help us send newsletters, updates, and event                                       announcements.
•     Website hosting and analytics providers that support the operation and improvement of our online               services.
 

All third-party vendors are contractually obligated to protect your information, use it only for the purposes of providing services to TCTELA, and comply with applicable privacy and security standards.

 

​Children’s Privacy

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We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. For minors aged 13–17, parental or guardian oversight is required for participation in TCTELA activities.

 

TCTELA values the privacy and safety of minors. Our website, tctela.org, is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years old without verifiable parental consent.

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For users between the ages of 13 and 17, we encourage parents or guardians to oversee their engagement with our website and services. If you are under 18, please review this policy with a parent or guardian.

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Information We May Collect from Minors

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If a minor (ages 13-17) registers for events, newsletters, or other services via Configio, we may collect limited personal data, such as:

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• Name and contact details

• Educational or membership-related information

• Parent or guardian contact (is required)

 

Parental Consent & Data Protection

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• If we discover that a child under 13 has provided personal information without parental consent, we will promptly delete such data.

• Parents or legal guardians may request access to, correction of, or deletion of their child’s data by contacting our TCTELA Data Officer at info@tctela.org.

• We do not sell, share, or publicly display any children’s data.

 

Safety Measures & Third-Party Services

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• Our use of Configio includes security protocols to protect children’s information.

• We do not permit third-party advertising targeted at minors.

• If a child interacts with embedded social media or external links, we recommend parental supervision.

 

​Cookies and Tracking Technologies :
 

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how members engage with our services. Cookies may collect information such as browser type, device identifiers, and pages visited. You can manage or disable cookies through your browser settings; however, some features of our site may not function properly without them.

 

Updates to This Policy:

 

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the “Revised Effective Date" date at the top of this page and, where appropriate, notify members directly.